This Privacy Policy describes how Revolution Training, operating under the brand name Online Hero (“Company,” “we,” “us,” or “our”), collects, uses, and protects your personal information when you access or use our services at heroincubator.net (the “Services”).

By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information to provide our coaching program, community, and support resources. This may include:

•       Name, email address, phone number, and contact details

•       Information you provide in application forms, questionnaires, and coaching sessions

•       Details about your professional background, expertise, and career history shared during the program

•       Communication records including emails, forms, and messages

•       Payment information, processed securely by third-party payment providers

•       Website usage data collected via cookies and analytics tools

2. How We Use Your Information

We use your information to:

•       Review your application and determine program fit

•       Provide access to the coaching program, community, and support

•       Deliver coaching sessions and program materials

•       Respond to inquiries and provide customer support

•       Send appointment confirmations, reminders, and scheduling updates

•       Send program updates and relevant communications (you can opt out at any time)

•       Improve our training content and user experience

•       Process payments and manage your account

•       Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

•       Trusted service providers such as payment processors, email platforms, CRM systems, and analytics tools, solely to deliver the Services

•       Contractors who assist us in delivering the Services, under confidentiality obligations

•       Legal or regulatory bodies when required by applicable law

We do not share your personal information with third parties for their own marketing purposes.

4. Cookies & Analytics

We use cookies and third-party analytics tools such as Google Analytics to understand how our website is used and to improve functionality. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. You provide your information at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to deliver the Services and comply with our legal obligations. You may request deletion of your data at any time by contacting us at [email protected].

7. Your Rights

Depending on your location, you may have the right to:

•       Access the personal data we hold about you

•       Request correction or deletion of your data

•       Opt out of marketing communications

•       Withdraw consent where applicable

To exercise any of these rights, contact us at [email protected].

8. SMS Consent & Communication

Online Hero only sends SMS messages to individuals who have provided prior express written consent. Consent is collected through one or more of the following methods:

•       Submitting an application or strategy call booking form on our website

•       Opting in via a checkbox that clearly states agreement to receive SMS messages

•       Entering a phone number during registration and explicitly agreeing to receive SMS updates

All opt-in forms clearly disclose: that SMS messages may be sent, the purpose of the messages, that message and data rates may apply, that consent is not a condition of purchase, and instructions on how to opt out.

SMS Use Cases

SMS messages may include appointment confirmations and reminders, application status updates, program enrollment information, follow-up regarding inquiries, customer support responses, and service or account-related notifications.

Phone Number Policy

Online Hero does not sell, rent, or trade phone numbers collected for SMS communication. Phone numbers are used solely for Online Hero business communication and are not shared with third parties for their own marketing purposes. We may share phone numbers only with trusted SMS platform providers strictly necessary to deliver our communications, who are contractually obligated to protect your data.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance. After opting out, you will receive a confirmation and no further messages unless you re-subscribe.

Message Frequency & Rates

Message frequency varies depending on your interaction with Online Hero. Message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website with a revised effective date. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Company: Revolution Training

Brand: Online Hero

Email: [email protected]

Website: heroincubator.net